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✅ Identity Verification Step-by-Step Guide

Follow these steps to complete your identity verification.

Updated over 2 months ago

Payday Fantasy uses Plaid to securely verify your identity. This process ensures a safe experience for all users and typically takes just a few minutes.



Step 1: Start Identity Verification

When prompted, you’ll see a message explaining that identity verification is required.

  • Fast & Secure – The process is encrypted and takes only a few minutes.

  • How We Verify You – Verification is handled by Plaid. You can review their Privacy Statement.

Click Continue to begin.


Step 2: Select Your Country

Choose the country where you live.

  • Your phone number must be from the country you select.

  • Example: If you choose “United States,” you must have a U.S. phone number.

Click Continue.


Step 3: Enter Your Phone Number

  • Select your country code (default is +1 for U.S.).

  • Enter your full phone number.

  • Standard message and data rates may apply.

Click Send verification code.


Step 4: Enter Your Full Name

  • Provide your first and last name exactly as it appears on your government-issued ID.

  • Spelling must match to avoid delays.

Click Continue.


Step 5: Verify Your Phone Number

  • Enter the 5-digit code sent via text to your phone.

  • If you didn’t get the code, click Resend Code.


Step 6: Enter Your Date of Birth

  • Select your month, day, and year of birth.

  • Must match your government-issued ID.

Click Continue.


Step 7: Enter Your Home Address

Provide your current residential address (not a mailing-only address).

  • Street address

  • Apartment, building, or floor (if applicable)

  • City

  • State

  • ZIP Code

Click Continue.


Step 8: Enter Your SSN (U.S. Users)

  • Provide your Social Security Number (last 4 digits may be required in some cases).

  • Your information is encrypted and secure.

Click Continue.


Step 9: Select Your ID Type

Choose which government-issued ID you’ll use:

  • Driver’s License

  • State ID Card

  • Passport

  • Residency Permit Card

  • Temporary Visa


Step 10: Review Capture Instructions

Before taking a photo of your ID:

  • Place it on a flat surface.

  • Fill the frame with your document.

  • Avoid glare, shaking, or blur.

Click Capture Photo.


Step 11: Take a Photo of Your ID (Front)

  • Align the front of your ID in the frame.

  • Ensure all details are visible.

  • Click Take Photo.


Step 12: Selfie Check

  • Allow camera permissions when prompted.

  • Ensure you’re in a well-lit area with no shadows.

  • Follow the on-screen instructions to take your selfie.

Click Allow camera access to continue.


Step 13: Align Your Head for the Selfie

  • Center your face within the circular guide.

  • Keep still and follow prompts (e.g., turn head, blink).


Step 14: “Remember Me” Option

Choose whether to save your verification profile with Plaid for faster future verification.

  • Remember Me – Saves your info for future apps that use Plaid.

  • Not Now – You’ll go through the process again next time.


Step 15: Verification Complete (Success)

If successful, you’ll see:
Successfully verified
Click Finish to return to Payday Fantasy.


Step 16: Unable to Verify Your Identity (Failure)

If your verification could not be completed:

  • Plaid has received your request but could not confirm your identity automatically.

  • Your information will be reviewed manually.

Next Step:
Contact Payday Fantasy Live Support so we can investigate the reason and help you resolve the issue.


💡 Tips if You Get Stuck

  • Double-check that your name, date of birth, and address exactly match your ID.

  • Make sure your photos are clear, well-lit, and show all details.

  • If your phone number doesn’t match your selected country, update it before verifying.


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