Last Updated: October 2, 2026
1. No Refunds on Gameplay Entries
All entry fees submitted to participate in gameplay (including peer-to-peer matchups, pick’em games, and other formats) are non-refundable, even if:
You change your mind after entering (except an entry cancelled under the entry-cancellation rule below)
You are unable to complete or track the entry
Some of your picks are voided due to player injury, cancellation, or scoring changes (your entry is repriced around the remaining picks; see the exceptions below)
Exceptions: (a) If, after voided picks are removed, fewer than two valid picks from two different teams remain in your entry, the entry is refunded in full. (b) If a game is postponed or suspended and is not completed within 48 hours of its scheduled start (36 hours for baseball), the affected picks are voided and the entry is repriced around the remaining picks, or refunded in full where (a) applies. (c) You may cancel up to three (3) entries over the lifetime of your account, within five (5) minutes of submitting and before any game in the entry starts. The entry fee is returned to your wallet.
Refunds will not be provided due to disagreement with scoring outcomes, results, or any subjective assessment of fairness unless a technical error is confirmed.
Refunds are not available once gameplay has begun or when deposits are tied to active promo offers. Once promo credits or bonus cash have been credited or used for entries, the related deposit becomes ineligible for refund under our promotional terms.
2. Deposit Refunds
Deposits made into your Payday Fantasy wallet are generally non-refundable unless:
A duplicate charge was processed in error
You were incorrectly charged due to a known platform issue
You submitted a verified request before using any of the funds
To request a refund on a deposit, please contact us immediately at:
3. No Subscription or Recurring Billing Services
Payday Fantasy does not offer subscription services, memberships, recurring billing programs, automatic renewals, or any other form of recurring payment arrangement.
All deposits made on the Platform are initiated individually and voluntarily by the user at the time of each transaction. No deposit, entry fee, purchase, or other payment will be automatically charged to a user's payment method without the user's affirmative action to authorize that specific transaction.
By using the Platform, users acknowledge and agree that:
Each deposit is a separate, one-time transaction.
Payday Fantasy does not maintain any recurring payment authorization from users.
Users are solely responsible for initiating each deposit transaction.
No subscription, membership, recurring billing, or automatic renewal relationship exists between the user and Payday Fantasy.
Accordingly, users agree that disputes or chargebacks based upon allegations of cancelled subscriptions, cancelled recurring transactions, recurring billing, automatic renewals, or similar claims are inapplicable to transactions conducted on the Platform because no such services are offered.
4. Payment Disputes and Chargebacks
If you believe there has been an unauthorized transaction on your account:
Please contact our support team first to allow us to investigate
Initiating a chargeback with your card provider without first contacting support may result in:
Immediate account suspension
Forfeiture of wallet funds or gameplay entries
Permanent ban from the platform
We reserve the right to contest any chargeback with supporting documentation.
5. Refund Eligibility Due to Platform Error
If a refund is requested due to a platform-level error (e.g., wallet malfunction, confirmed payout issue), we will investigate and may issue a refund or credit at our sole discretion.
6. Ineligible Refund Scenarios
Refunds will not be granted for:
Disqualifications due to rule violations
Missed deadlines or entry lockouts
Internet connectivity issues on the user’s end
Changes in player status after the entry is submitted (e.g., player injury), except as provided in the Exceptions in Section 1
Gameplay selections voided for in-game events (e.g., shortened games, weather impacts), except as provided in the Exceptions in Section 1
Refunds are not available once gameplay has begun or when deposits are tied to active promo offers.
7. How Refunds Are Issued
If a refund is granted:
Refunds will be credited back to your original payment method, or
Applied as site credit to your Payday Fantasy wallet, at our discretion. Entry refunds under the Exceptions in Section 1 are credited to your Payday Fantasy wallet when the entry settles.
Refunds may take 3–10 business days depending on your bank or payment provider
8. Final Authority
All refund decisions are made by BetScoop Inc. dba Payday Fantasy and are final. Abuse of refund requests or chargebacks may result in removal from the platform.
9. Policy Updates
We reserve the right to update this Refund Policy at any time. Updates will be posted in the Help Center with the new effective date.