Step 1 — Open the Wallet Menu
Click your wallet balance in the top-right corner of the screen.
You’ll see your Total Balance, split into:
Main Wallet – Available for withdrawal
Bonus Wallet – Bonus funds, not available for withdrawal
Click Withdraw to begin.
Step 2 — Review Your Available Balance
The withdrawal screen shows:
Available for withdrawal – Funds in your Main Wallet not subject to play-through requirements
Minimum withdrawal – $10, in whole dollar amounts
Processing time – Requests are typically reviewed within 24 hours
Limit – Only one active withdrawal request at a time
Enter the amount you’d like to withdraw in the Request Withdrawal field.
Step 3 — Submit Your Request
Type the withdrawal amount.
Click Submit Request.
Example: Withdrawing $300 from a $1,101.25 available balance.
Step 4 — Pending Review
After submitting, your request will appear in Active Withdrawal Request with:
Amount requested
Date and time submitted
Status: Pending Review (processed within 24 hours)
Cancel Request option (before it’s processed)
Step 5 — Approval & Payout Method
When approved, the status updates to Approved and you’ll see a Choose Payout Method button.
Click Choose Payout Method to open the cashier.
Select your preferred payout option.
Follow the prompts to finalize your withdrawal.
✅ Important: Your withdrawal is not complete until you choose a payout method and confirm it in the cashier.
⚠️ Notes & Tips
Bonus Wallet funds cannot be withdrawn.
If you cancel your request, the funds return to your Main Wallet immediately.
Processing times may vary depending on your chosen payout method.