At Payday Fantasy, we prioritize your well-being and are committed to ensuring that our platform remains a safe, fair, and enjoyable environment for all users. We view fantasy sports as a form of entertainment, and it is our goal to promote responsible play. This guide outlines the tools, resources, and practices we offer to help you enjoy the game responsibly. Always remember: Only spend what you can afford, and make sure to set reasonable limits for yourself. At Payday Fantasy, we are committed to integrity, fairness, and transparency.
Principles of Responsible Play
To enjoy your experience on Payday Fantasy responsibly, please keep these principles in mind:
Limit your play and recognize when it’s time to step away.
Do not participate in contests if it interferes with your daily life or responsibilities.
Avoid playing if you are under the influence of alcohol, drugs, or any other substances.
Don’t play with the goal of recovering past losses.
Managing Your Play: Self-Exclusion and Self-Limiting Options
We provide tools to help you manage your participation:
Self-Exclusion: If you feel you need to take a break from Payday Fantasy, you can self-exclude yourself. This can be done within the app in your profile section or by reaching out to our Responsible Gaming team at [email protected]. Self-exclusion will prevent you from entering paid contests during the selected period, but you will still be able to make withdrawals from your Payday Fantasy Wallet. You will not be able to make entries until the self-exclusion period ends.
Self-Limiting: If you prefer to continue playing within certain limits, we offer self-limiting options that allow you to set spending or activity restrictions. Contact our Responsible Gaming team at [email protected] to adjust your limits. These limits can be changed, but some restrictions may apply, including a black-out period before certain limits can be reversed. You can still withdraw from your Wallet during this time.
Third-Party Requests for Limits on Play
If a third party is concerned about a user’s gaming activity, they can request limits or exclusions be set for that user. To process such requests, we will need the following from the requester:
Proof of joint financial responsibility for the source of funds used by the user.
Evidence of a jointly obligated credit or debit card associated with the user’s account.
Documentation of legal dependency under state or federal law.
A court order that involves financial responsibility for the user.
A court order requiring the user to pay unmet obligations (e.g., child support).
Additional identity verification may be required to validate the relationship between the user and the third party.
Statutory Limits on Deposits
Some jurisdictions have statutory deposit limits. If you have questions about the specific limits in your state, please contact us for more information.
Support and Resources for Problem Gambling
If you or someone you know has a gambling problem, help is available:
1-800-GAMBLER offers crisis counseling and referral services.
National Council on Problem Gambling (NCPG) provides support via their 24-Hour National Helpline at 1-800-522-4700 (or 877-846-7369 in New York). More info can be found at NCPG.
International Center for Responsible Gaming (NCRG) funds research and offers a list of support services.
GAM-ANON offers support for individuals affected by gambling problems.
Birches Health provides clinician-led responsible gaming resources and specialized treatment. You can contact Birches at 833-483-3838 or [email protected].
Gamtalk offers an online peer forum for people with compulsive gaming issues. Visit Gamtalk.
Help Guide provides additional information on compulsive gaming, including signs, symptoms, and tips for recovery.
BetBlocker is a free tool to block gambling sites.
State-Specific Problem Play Resources
Payday Fantasy offers links to state-specific problem gambling resources. If you need more information, please contact the relevant state authorities or check out the resources available for your state.
Concerned About a Family Member?
If you’re concerned that a family member might be overspending or struggling with gambling, you can reach out to our Responsible Gaming team at [email protected] for assistance. In some cases, third parties may be able to request limitations on a user's play. These requests can be submitted via email to [email protected] with the subject line: "THIRD-PARTY REQUEST TO LIMIT PLAY."
Protecting Minors: Parental Controls
We take age verification seriously, and it is against our terms for anyone under 18 to use Payday Fantasy. To help prevent minors from accessing the platform, we recommend using parental control software such as:
NetNanny – Call: 1-800-485-4008
CyberSitter
If you believe a minor is accessing Payday Fantasy, please contact us immediately at [email protected].
Keeping Your Account Safe
Do not share your account with others.
Lock your device when not in use.
Use a unique, strong password and update it regularly.
Review your account, payment, and play activity frequently to ensure everything is accurate. If you suspect any suspicious activity, contact us right away at [email protected].
Complaints and Disputes
If you have any concerns, complaints, or suggestions, please email us at [email protected]. You can also contact your state's Gambling Control Unit for assistance.
At Payday Fantasy, we are committed to providing a responsible and enjoyable experience. If you ever need assistance, don’t hesitate to reach out to our Responsible Gaming team at [email protected].